Privacy policy

Who we are

ClickClock is made by Peleg Shinar, based in Madrid, Spain. In this policy, "we" and "us" mean Peleg Shinar, and "you" means anyone who uses the app or this website.

We're the data controller for the personal data described here. You can reach us about anything in this policy at hello@getclickclock.com.

The short version

• The app has no account, no analytics, no tracking and no ads.
• Your timers, settings and app log stay on your Mac.
• The app only goes online to check your licence key with Polar and to look for updates.
• When you buy, Polar handles the checkout and shares your name, email and billing details with us so we can keep records of your order and contact you about your purchase.
• We never sell your data, and we don't send marketing emails.

What stays on your Mac

Your timers, presets, sound and appearance choices, shortcuts and the date your free trial started are saved in the app's preferences and in a small file in your Library's Application Support folder. If you enter a licence key, it's saved in the app's preferences too.

ClickClock also keeps a diagnostics log at ~/Library/Logs/ClickClock.log. It records app events such as a timer starting or a licence check, so we can fix problems. It never leaves your Mac unless you choose to send it to us when asking for help.

Deleting the app and these files removes everything ClickClock stored.

Accessibility permission

macOS asks you to give ClickClock Accessibility access so it can open the timer menu when you hold a key and right-click anywhere on screen. While the timer menu is open, the app also reads your scrolls and key presses so you can set and dismiss a timer.

ClickClock only reacts to these inputs in the moment. It doesn't record, store or send what you type or click, and it doesn't read the content of other apps. You can turn the permission off at any time in System Settings, under Privacy & Security, then Accessibility.

When the app goes online

Licence checks

When you enter a licence key, ClickClock sends it to Polar's licence server (api.polar.sh) to activate it on your Mac. The request includes your licence key, our Polar account ID and your Mac's name (the one set in System Settings, such as "Alex's MacBook Air"), so you can tell your Macs apart in the customer portal. Polar replies with whether the key is valid.

After that, the app checks the key with Polar about once a month. If you remove the licence from a Mac, the app tells Polar to free up that Mac's spot. If you're offline, your licence keeps working.

During the free trial, the app doesn't contact Polar.

Updates

ClickClock uses Sparkle, an open-source update framework, to check for new versions. When it checks, it downloads a small file from getclickclock.com listing the latest version, and downloads the update itself when you choose to install it (or automatically, if you've allowed that). Like any web request, this shares your IP address with our host, Cloudflare, and the request names the app and its version.

Sparkle's optional system profile is turned off, so no extra details about your Mac are sent. You can switch off automatic checks in Settings, under Updates, and check by hand whenever you like.

Links you click

Buttons such as Buy and Manage licence open pages on getclickclock.com in your browser, which send you on to Polar.

When you buy ClickClock

Purchases go through Polar, which acts as the merchant of record. That means Polar sells you the licence, takes the payment and handles sales tax and VAT. Card payments are processed by Polar's payment provider, Stripe. We never see or store your card details.

At checkout you give your first name, last name, email address and billing details (such as your country and billing address). Polar shares these with us, along with your order details and licence key.

We use them to:

• keep the order records that Spanish tax and accounting law requires,
• send your licence key and help you if you lose it,
• answer your support emails,
• contact you about your purchase when it's needed, for example about a refund, a problem with your licence or a security issue,
• spot and stop licence keys being shared or misused.

You need to give these details to buy a licence, because Polar needs them to process the sale and issue your invoice, and we need them to deliver and support your licence. Polar also handles this data under its own privacy policy.

This website

getclickclock.com has no analytics, no ad trackers and no cookies of its own.

The site is hosted by Cloudflare. Like any host, Cloudflare processes your IP address and request details to deliver pages and protect the site from attacks, and its security tools may set a short-lived cookie for that purpose.

To show you the price in your currency, the page asks Cloudflare which country your connection comes from. The answer is kept only in your browser for that tab and is never sent to us.

The site loads its fonts from Google Fonts and an animation library from cdnjs (run by Cloudflare). Your browser connects to those services to fetch the files, which shares your IP address with them.

Why we're allowed to use your data

Under the GDPR, we rely on these legal bases:

• Contract: to sell you a licence, activate it and deliver updates.
• Legal obligation: to keep tax and accounting records.
• Legitimate interests: to keep the website and licence system secure, prevent fraud and key sharing, and answer your emails.

Who we share data with

We only share data with the services that help us run ClickClock:

• Polar, for checkout, payments, tax, invoices, refunds and licence keys (and Stripe, through Polar, for card payments),
• Cloudflare, for hosting the website and update files,
• Google, for website fonts,
• our email provider, for support emails,
• our accountant (gestor) and the Spanish tax authorities, as tax law requires.

We may also disclose data if the law requires it. We never sell your data or share it for advertising.

Some of these providers are based outside the European Economic Area, including Polar, Stripe, Cloudflare and Google in the United States. When data goes abroad, it's protected by the European Commission's Standard Contractual Clauses or the EU-US Data Privacy Framework.

We don't make automated decisions about you or build profiles of you.

How long we keep it

We keep order records for as long as Spanish tax and commercial law requires, which is generally up to 6 years. Support emails are kept while we're helping you and for a reasonable time after, then deleted. Licence activation data stays with Polar while your licence is active.

Your rights

You can ask us to show you, correct, delete or export the personal data we hold about you, or to restrict it. You can also object to us using it on the basis of our legitimate interests. Email hello@getclickclock.com and we'll reply within a month. We may need to keep some records when the law requires it, such as invoices.

If you're unhappy with how we've handled your data, you can complain to the Spanish data protection authority, the Agencia Española de Protección de Datos, or to the authority in your own country.

Children

ClickClock isn't aimed at children, and we don't knowingly collect personal data from them. If you think a child has bought a licence or sent us their details, let us know and we'll delete them.

Changes to this policy

If we change how ClickClock handles data, we'll update this page and the date at the top. If a change matters to you as a customer, we'll also email you about it.